Privacy Policy | Creekside Retreat

Effective Date: February 2026

Creekside Retreat values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or make a booking.

Information We Collect

We may collect information such as your name, email address, phone number, booking inquiry details, reservation details, and any information you choose to share with us.

We may also collect basic website usage information, such as pages visited or interactions with our website, to help improve the site and guest experience.

How We Use Your Information

We use your information to respond to inquiries, manage booking requests, communicate about your stay, provide guest support, improve our website, and maintain business records.

Payments

We do not collect or store payment information directly. Payments are processed through trusted third-party booking platforms, including Lodgify for direct bookings and Airbnb for reservations made through Airbnb. These platforms handle payment information according to their own privacy policies and security practices.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve site performance, understand visitor activity, and provide a better website experience. You can adjust your browser settings to refuse cookies if you prefer.

Third-Party Services

We may use trusted third-party services, including booking platforms, payment processors, website hosting, analytics tools, and communication tools, to operate our website and services. These providers may collect and process information according to their own privacy policies.

How We Protect Your Information

We take reasonable steps to protect personal information from unauthorized access, disclosure, misuse, or loss.

Your Rights

You may contact us to request access to, correction of, or deletion of personal information we may have about you, where applicable.

For questions about this Privacy Policy, please contact us at:

creeksideretreatinwood@gmail.com

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.